In Jira Service Desk 4.6, we’re changing the restrictions on automation webhooks. Currently, when creating an automation rule you’re able to specify any URL as a target. Learn more at Send alerts with Jira Service Desk webhooks.
From Jira Service Desk 4.6, we’ll be restricting this to only URLs listed on the Jira system whitelist. We’re making this change to improve the security of your service desk.
Version(s) this change impacts
- Jira Service Desk 4.6.0 and onwards
What will I need to do?
To maintain current behavior, you’ll need to contact your Jira administrator and ask them to include in the system whitelist, the URLs your webhooks will be targeting.
If you’re a Jira administrator, you can find instructions on how to do this at Configuring the whitelist.
If you have questions
If you have any comments or questions, don’t hesitate in posting them here and we’ll take a look.
Engineer, Jira Service Desk Team